Warranty Policy

At PCGPT, we stand behind the quality and performance of our custom computers and components. We offer a comprehensive warranty to ensure your satisfaction and peace of mind.

Warranty Period

Our products come with a 12-month warranty from the date of purchase. This warranty covers any defects in material or workmanship under normal use during the warranty period.

Coverage

During the warranty period, PCGPT will repair or replace, at no charge, products or parts of a product that prove defective because of improper material or workmanship, under normal use and maintenance.The warranty does not cover any problems that are caused by:Conditions, malfunctions, or damage not resulting from defects in material or workmanshipDamage resulting from improper maintenance or installationDamage or loss of data due to interoperability with current and/or future versions of operating system, software, or hardwareDamage resulting from natural disasters, theft, or lossProducts with serial numbers that have been removed or defaced

How to Claim Your Warranty

To obtain warranty service, you must first contact us at info@pcgpt.co.uk to determine the problem and the most appropriate solution for you. Please provide:Your name and contact informationProof of purchase (receipt or order number)Description of the product defect

Shipping for Warranty Service

You will be responsible for shipping the product to:Flat 202, 1 Every Street, Manchester, M4 7LTPlease ensure that the item is well-packaged to avoid damage during transit. We recommend using a trackable shipping service or purchasing shipping insurance. PCGPT is not responsible for products damaged or lost during shipping to us for warranty service.

Limitations

This Warranty Policy does not cover any problem that is caused by conditions, malfunctions, or damage not resulting from defects in material or workmanship. Additionally, warranty service may be limited to the replacement of the product with a refurbished product of the same model.

Contact Us

If you have any questions about our Warranty Policy, please contact us at info@pcgpt.co.uk.